Healthcare Technology Company Launches Global Clinical Research Portal Platform with HIPAA and GDPR Compliance
A healthcare technology company engaged CONVX to develop and deploy secure external provider referral portals enabling healthcare providers to refer patients to clinical research studies.
A healthcare technology company serving clinical research · client anonymized · Managed Services · Enterprise engagement · 2 min read
Client Overview
A healthcare technology company engaged CONVX to develop and deploy secure external provider referral portals enabling healthcare providers to refer patients to clinical research studies. The engagement delivered six portal sites across three studies spanning the United States, Canada, and Europe, followed by ongoing managed services to maintain and support the platform. The portals operate under strict HIPAA and GDPR compliance requirements.
Business Challenge
Clinical Trial Patient Recruitment: The company needed a scalable web portal platform that enables healthcare providers to securely refer patients to clinical research studies, addressing a critical bottleneck in clinical trial patient recruitment.
Multi-Regional Compliance: Portals serving the US, Canada, and Europe required compliance with both HIPAA and GDPR data protection regulations, each with distinct requirements for handling patient health information.
Multi-Study Scalability: The platform needed to support multiple clinical studies simultaneously, each with unique branding, regional configurations, and language requirements while sharing a common technical foundation.
Cost-Efficient Infrastructure: As a growing healthcare technology company, infrastructure costs needed to remain minimal while supporting enterprise-grade security and compliance.
CONVX Solution Approach
CONVX delivered full-stack development of the referral portal platform followed by ongoing managed services.
Application Development
Vue.js Portal Platform: We developed the referral portal using Vue.js and TypeScript, creating a responsive, accessible web application that healthcare providers access via QR codes or direct links to submit patient referrals.
Secure Authentication: AWS Cognito provides email verification and secure authentication, ensuring only verified healthcare providers can submit referrals.
Geolocation-Based Matching: The platform incorporates geolocation services to match referred patients with the nearest participating research sites, optimizing the referral-to-enrollment pathway.
Multi-Language Support: Regional language support was implemented across portal sites to meet compliance requirements in the US, Canada, and European markets.
Accept/Reject Workflow: A complete referral management workflow with email and push notifications enables research coordinators to review, accept, or reject provider referrals with full audit trails.
Admin Portal: A dedicated administrative portal provides study management capabilities including branding customization, site configuration, and referral analytics.
Managed Services
Cloud Infrastructure Management: Ongoing managed services cover AWS EC2, RDS, and Cognito infrastructure management across all six deployed portal sites.
Application Monitoring and Support: Continuous monitoring, security updates, and technical support ensure portal availability and performance for active clinical studies.
Technology Implementation
- Vue.js and TypeScript frontend development
- Node.js backend with RESTful APIs
- AWS Cognito authentication and authorization
- AWS Amplify, EC2, and RDS infrastructure
- MySQL database management
- Geolocation services integration
- Email and push notification systems
- HIPAA and GDPR compliance controls
- QR code access for healthcare providers
Business Outcomes
Six Portal Sites Deployed: Delivered six external provider referral portals supporting three clinical studies across the US, Canada, and Europe within a 10-week development timeline.
Ultra-Low Infrastructure Cost: AWS architecture delivers each portal site at less than $1/month in infrastructure costs, enabling cost-effective scaling as new studies are added.
HIPAA and GDPR Compliance: The platform meets both HIPAA and GDPR requirements, enabling the company to operate referral portals across regulated healthcare markets internationally.
Recurring Managed Services: Ongoing managed services provide the company with continuous platform support without the overhead of maintaining dedicated infrastructure and application operations staff.
CONVX Expertise Demonstrated
This engagement demonstrates CONVX's full-stack application development capabilities for healthcare technology platforms requiring international regulatory compliance. Our ability to deliver a complete product from development through managed services—spanning Vue.js development, AWS cloud architecture, HIPAA/GDPR compliance, and multi-regional deployment—reflects the end-to-end technical partnership that healthcare technology companies need to bring clinical research tools to market efficiently.